Front office & reservations
Tape chart, arrivals and departures, walk-ins, group stays, corporate accounts and quotations on your letterhead.
Front-office details →
Hotel + restaurant ERP · Made for Nepal
Every room, table, bill and payslip — in one system
eHotelNepal connects your front desk, kitchen, housekeeping and back office. Reservations, guest folios, POS, packages, VAT-ready accounts and staff — with your rates shown inclusive of VAT and dates in AD or BS.
- Front office, POS, housekeeping and accounts sharing one guest record
- Charge restaurant bills to the room; settle everything at checkout
- Your property on its own subdomain with a private database
Today at a glanceAD / BS · NPR
Occupancy78%▲ 6 pts vs last wk
ADRNPR 5,400▲ incl. packages
RevPARNPR 4,212▲ auto-calculated
Revenue · this week
Arriving today
- Sharma · 2NVIP
- Gurung · 3NPackage
- Thapa · 1NChecked-in
Kitchen display · live
Room 204 · Room serviceCooking
2× Thakali set · 1× Masala tea
Guest folio · Room 204
Room + POS + package
Total dueNPR 17,950
VAT-inclusive rates, IRD-ready invoices
AD / BS dates, Nepal fiscal year
Separate subdomain + database per hotel
Runs on desktop, tablet and mobile
What you get
Every department, one guest record
No more re-typing the same guest across notebooks, spreadsheets and a separate billing app. eHotelNepal carries one record from first enquiry to final checkout — enable only the modules your property needs.
Restaurant POS & kitchen
Dine-in, takeaway and room service with a waiter terminal, kitchen display and QR ordering for tables.
Restaurant details →Housekeeping
Live room status synced with the tape chart — checkout marks rooms dirty, staff mark them ready to sell.
Housekeeping details →Guest folios & billing
One running bill per guest — room, restaurant, packages and extras settling together at checkout.
Billing details →Inventory & finance
Recipe-based stock, purchase orders, double-entry books, VAT reports and the Nepal fiscal year.
Money details →HR, roster & payroll
Attendance, shifts, leave and monthly payroll with payslips — permissions matched to each role.
People details →Loyalty, referrals & offers
Points on stays and dining, referral codes that fill rooms, stay deals, coupons and seasonal discounts.
Growth details →Website & online booking
Your own site with live availability and booking — fewer OTA commissions, every enquiry captured.
Booking details →
A day on the system
See how the work actually flows
Four moments from a normal operating day — each one drawn from the real screens your team will use.
Morning: the desk knows every room
Arrivals, departures, packages and cleaning status on one visual board. Rate plans — BAR, corporate, seasonal — resolve automatically from the daily calendar.
- Tape chart & room board — booked vs vacant vs needs-cleaning at a glance
- Enquiries & quotations that convert into reservations
- Occupancy, ADR & RevPAR tracked with arrivals and in-house reports
Room board · this weekLive
101 StdBB··BB·
102 Std··PPP··
201 DlxBBBD··B
202 Dlx····BBB
301 StePP·····
BookedPackageNeeds cleaning
Lunch rush: POS, waiter and kitchen in sync
Orders fly from the till or the waiter's phone to the right kitchen station. Item status moves pending → cooking → ready → served, and in-house bills post to the folio.
- Charge-to-room — POS bills land on the guest folio automatically
- Kitchen display (KDS) with station routing and order cutoffs
- Combos, modifiers, happy-hour and staff pricing applied by rule
POS · Table T7 + Room serviceLive
Table T7 · 2 guests
2× Thakali set1,300
2× Lime soda360
→ Room 204 folio✓
TotalNPR 1,660
Kitchen display2 active
Room 204 · Room serviceCooking · 6 min
- 2× Chicken thakali set
- 1× Masala tea
Table T7 · Dine-inNew · just in
- 1× Veg momo (steam)
- 2× Fresh lime soda
Checkout: one folio, zero surprises
Room nights, restaurant postings, package inclusions and extras settle together — cash, card, bank transfer or loyalty points. Split and transfer folios when guests share bills.
- Branded VAT invoices with your logo, amounts in words
- Loyalty points redeem as discounts at settlement
- Every posting audit-trailed to the staff member who made it
Guest folio · Room 204 · 2 nightsOpen
| Charge | Amount |
|---|---|
| Deluxe room × 2 nights | NPR 12,000 |
| Restaurant (POS posting) | NPR 3,450 |
| Guided activity package | NPR 2,500 |
Total dueRates inclusive of VAT · IRD-ready invoiceNPR 17,950
Month-end · revenue mixAuto
- Rooms58%
- Food & beverage30%
- Packages & activities12%
After checkout: guests who come back
Points accrue on stays and dining, referral codes bring friends at a discount, and seasonal offers fill the low weeks. Guests order from their own phones — no app install.
- Waiter terminal — tableside ordering on a phone
- Guest ordering in the browser via table and room QR codes
- SMS confirmations and offer messaging you control
On the floor & in the roomMobile
Waiter terminal
Floor 1 · dinner service
- T7 · 3 items→ KDS
- T6 · readyServe
Guest ordering
Table T7 · scan → menu → order
- Points earned+58
Both run in the browser — the waiter signs in, guests just scan.
Who it's for
Shaped around your kind of property
One product, different starting points. Modules activate independently, so a roadside restaurant and a 40-room resort don't run the same setup.
Hotels & guesthouses
Rooms, front desk and billing first — add the restaurant, loyalty and online booking when you're ready.
Hotels solution →Resorts & lodges
Sell rooms bundled with meals, guided activities and transfers — tiered packages with seasonal offers.
Resorts solution →Restaurants
POS with kitchen display, waiter terminal, table QR ordering, combos and happy-hour pricing — standalone or inside a hotel.
Restaurants solution →Cafés & bars
Fast billing, takeaway, coupons and loyalty that brings regulars back — without a system built for 200 rooms.
Cafés & bars solution →Multi-outlet groups
Each property on its own subdomain and database, staff switching hotels from one login, permissions per role.
Groups solution →Not sure where you fit?
Tell us your rooms, tables and how you bill today — we'll map the right starting modules on a live demo.
Talk to us →
Built for Nepal
Nepali workflows, not translated ones
Foreign systems bolt Nepal on as an afterthought. eHotelNepal starts here — calendar, fiscal year, tax and currency are native, and local practices like package stays and charge-to-room are core flows.
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AD & BS dates, side by side
Every screen and document can show English or Nepali calendar dates — bookings, folios, reports and payslips.
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VAT-ready billing in NPR
Rates display inclusive of VAT with service-charge support; invoices carry your logo and VAT details, amounts in words.
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Nepal fiscal year reports
P&L, balance sheet, ledger and VAT reports aligned to Shrawan–Ashadh, ready for your accountant.
Tax invoice · brandedIRD-ready
15 Magh 2083 BS28 Jan 2027 AD
Your Hotel · Tax InvoiceVAT No. 123456789
| Deluxe room × 2 nights (incl. VAT) | NPR 12,000 |
| Restaurant posting (incl. VAT) | NPR 3,450 |
| Service charge (10%) | NPR 1,120 |
Total incl. VATNPR 16,570
Bills, folios and quotations all carry your branding — logo, VAT number and invoice title.
Private by design
Your hotel gets its own space
True multi-tenant SaaS: onboarding creates an isolated home for your property — staff log in to your address and see only your data.
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We create your hotel
Your property is set up on the platform with the modules you need and your admin user.
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You get your subdomain
Your team works at yourhotel.ehotelnepal.com — cloud-hosted, reachable from any device with a browser.
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Separate database, guarded access
Guests, folios and POS records live in a dedicated database. Role-based permissions and a full audit trail control and log everything.
https://yourhotel.ehotelnepal.com
Security & reliability
- Isolated data — never pooled with other properties
- Roles & permissions matched to desk, kitchen, housekeeping and management
- Audit trail on every transaction and change
- Backups and updates handled as part of the service
Channels & connections
Meet guests wherever they book
Walk-in, phone, your own website or a scanned QR — every channel lands in the same reservations, folios and reports.
Direct booking engine
Live availability and multi-room booking on your own site, synced with the tape chart — keep the commission.
Table & room QR ordering
Guests scan, browse the menu and order from their browser — dine-in, poolside or room service with stay validation.
SMS confirmations & offers
Booking confirmations and seasonal campaigns go straight to guests' phones, configured per property.
Branded documents everywhere
Quotations, invoices, folios and payslips carry your logo and details — emailed as PDFs on your letterhead.
Reports your accountant can use
Trial balance, P&L, ledgers and VAT reports export for management review and external accounting.
Enquiries flow into sales
Website and phone enquiries land in one pipeline — quote, follow up and convert without re-typing.
Onboarding
Live in weeks, not months
A structured rollout that keeps daily operations running while your team learns the system.
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Discovery & setup
Property walkthrough — rooms, rate plans, packages, menus, tax settings, users and roles.
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Migration & training
Existing guest and stock data imported; hands-on training for desk, floor, kitchen and management.
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Supported go-live
A parallel run beside your current process, then go-live with close monitoring.
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Support & updates
A dedicated support channel, regular updates and new features as they release.
Questions
Frequently asked
Short answers to what owners and managers ask first. Anything else — talk to us.
Is our hotel's data kept separate from other hotels?
Yes. Each property gets its own subdomain (yourhotel.ehotelnepal.com) and its own dedicated database. Staff log in to your space only, role-based permissions limit what each person can see, and an audit trail records who changed what and when.
Does it handle Nepal-specific requirements?
Yes — it was built for them. Dates display in AD or BS, financial reports follow the Nepal fiscal year (Shrawan–Ashadh), rates show inclusive of VAT with service-charge support, and invoices carry your logo with VAT details for IRD-ready billing, amounts in words included.
Can restaurant bills go to the guest's room?
Yes. POS bills post directly to the in-house guest's folio. At checkout, room charges, restaurant postings, package inclusions and extras settle together — split or transfer folios when guests share bills or change rooms. Settlement accepts cash, card, bank transfer, partial payments and loyalty points.
Do we have to use every module?
No. Lodging, packages, housekeeping, online booking, POS, inventory, finance and HR activate independently. A restaurant can run POS-only; a guesthouse can start with front office and billing, then add loyalty or payroll later.
Does it work on phones and tablets?
Yes. eHotelNepal runs in the browser on desktop, tablet and mobile. The waiter terminal is designed for order-taking on the floor, the kitchen display runs on a standard kitchen screen, and guests order by scanning a QR code — no app install for them.
How do packages and group stays work?
Build tiered packages from room nights plus meals, activities, guides and transfers, priced per person, per day or flat — with complimentary inclusions and expiry-dated offers. Group bookings hold multiple rooms under one name, and corporate accounts carry their own agreed rates.
What reports do owners get?
Occupancy, ADR and RevPAR with arrivals, departures and in-house lists for operations; trial balance, P&L, balance sheet and general ledger for finance; VAT and service-charge reports for filing; plus payroll, stock-ledger and loyalty reports. Everything exports for accountants and management review.
How do loyalty and referrals work?
Guests earn points automatically on stays and restaurant orders and redeem them as discounts at checkout or the till. Each guest gets a personal referral code — friends receive a room discount, referrers earn points on check-in — with discount %, caps and minimum nights all configurable. Coupons, stay-X-pay-Y deals and seasonal discounts round out promotions.
Can staff misuse discounts or void bills?
Permissions are granular: who can apply discounts, edit or cancel orders, open and close cash registers, and settle folios is controlled per role. Cash-register discipline guards every POS shift, and the audit trail logs each action with the staff member responsible.
We run more than one property. How does that work?
Each property gets its own subdomain and database, so data never mixes. Staff can switch between your hotels from one login, and each hotel enables only the modules it needs — a city restaurant and a resort don't share a setup.
What does onboarding involve?
Discovery and setup (rooms, rates, menus, taxes, users), migration of your existing guest and stock data, hands-on training for each team, a parallel run beside your current process, then supported go-live — followed by a dedicated support channel and regular updates.
How do we start?
Request a demo and we'll walk your team through a live system shaped around your rooms, restaurant and billing flow. The demo takes about 30 minutes on a demo property.
See your property running on eHotelNepal
Tell us about your rooms, restaurant and how you bill guests today — we'll walk you through a live demo shaped around your operation.