Home · Features

Every module, in detail

One product for lodging and food & beverage. Enable the modules you need — each one below works off the same guest record, the same stock and the same books.

Front office & reservations

The desk runs here: arrivals and departures, walk-ins, shift handover, group stays and corporate accounts — with a visual room board so overbooking never happens by accident.

  • Tape chart & room board — visual availability by date; booked, package and dirty nights at a glance.
  • Check-in / check-out — assign rooms, open folios, settle bills on departure; checkout flips rooms dirty automatically.
  • Reservations — walk-in, phone, online and staff bookings with live availability and cancellation policies.
  • Enquiries & quotations — log every enquiry, build formal quotes, email PDFs on your letterhead, convert to reservations.
  • Group & corporate bookings — multi-room stays under one name, corporate accounts with agreed rates.
  • Nightly automation — scheduled room charges, no-show handling and folio sync keep the books honest overnight.
Tape chart · two weeksLive
BookedPackageNeeds cleaning

Guest folios & billing

One running bill per guest. Room charges, restaurant postings, package inclusions and extras accumulate on a single folio and settle together at checkout.

  • Running guest bill — room charges, restaurant postings, extras and payments in one folio, with reversals when mistakes happen.
  • Charge-to-room — restaurant POS bills post to in-house folios automatically, validated against the stay.
  • Split & transfer folios — shared bills and room changes handled cleanly.
  • Flexible settlement — cash, card, bank transfer, partial payments and loyalty-point redemption at checkout.
  • Branded VAT invoices — your logo and VAT details, rates shown inclusive of VAT, amounts in words.
Folio · Room 204Open
ChargeAmount
Deluxe room × 2 nightsNPR 12,000
Restaurant (POS posting)NPR 3,450
Guided activity packageNPR 2,500
Loyalty redemption− NPR 950
Total dueCash · card · bank · partial acceptedNPR 17,000

Packages & experiences

Bundle room nights with meals, guided activities, cultural programs and transfers into sellable packages — tiered, seasonal or limited-time.

  • Dynamic package builder — room + meals + activities with set pricing and tiers.
  • Services catalog — activities, guides, pool, tours and transfers priced per person, per day or flat.
  • Complimentary inclusions — mark services free within a package.
  • Limited-time offers — promotional packages with expiry dates.
  • Daily meal covers — buffet covers posted to the kitchen; ingredient stock auto-deducts from recipes.
  • Guide-required services — flag activities for staff assignment at booking time.

Housekeeping

Rooms flip faster when the desk and the floor team see the same status. Checkout marks a room dirty automatically; housekeeping marks it ready to sell.

  • Real-time room status — vacant, occupied, dirty, clean, inspected, out of order.
  • Task board — checkout and daily tasks assigned, completed and supervisor-verified.
  • Synced with the tape chart — unclean rooms can't be double-booked.
  • Property inventory — linens, minibar items and room assets tracked per room.
  • Opening / closing checklists keep every shift consistent.

Restaurant POS & kitchen

Full restaurant billing — dine-in, takeaway and room service — with mobile order-taking, a kitchen display and a menu catalog that knows its own recipes.

  • POS terminal — dine-in, takeaway and room-service billing with merge, split and cancel flows.
  • Waiter terminal — mobile order-taking from tables, poolside or garden; table scan and table merge built in.
  • Kitchen display (KDS) — routing to kitchen stations with order cutoffs; pending → cooking → ready → served.
  • Menu & product catalog — categories, items, variants, modifiers, combos, recipes and pricing.
  • Promotions engine — buy-X-get-Y, coupons, gifts, combo deals, happy-hour and staff pricing applied by rule.
  • Cash-register discipline — open/close per shift guards every till, with live order sync across screens.
KDS · stations3 active

Inventory, finance & accounting

Stock and money share one source of truth: kitchen sales deduct ingredients, purchases update suppliers, and everything lands in double-entry books on the Nepal fiscal year.

  • F&B stock — ingredients with recipe-based auto-deduction and batch production for prep items.
  • Purchase orders — suppliers, receiving and payment tracking in one flow.
  • Transfers, waste & counts — move stock between stores, record waste, run physical counts with low-stock alerts and a stock ledger.
  • Chart of accounts — full double-entry structure with bank & cash management and categorized expenses.
  • Nepal-ready tax & reports — VAT and service-charge settings with trial balance, P&L, balance sheet and general ledger on Shrawan–Ashadh.
Month-end · P&L mixAuto

HR, staff & payroll

The people behind the property: records, shifts, leave and pay in one place, with permissions that match each role and a notice board everyone actually reads.

  • Staff management — employee records, roles, designations and documents.
  • Attendance & roster — check-in/out, shift scheduling and leave management.
  • Payroll & salary — monthly runs with allowances, fines and bonuses, payslips and salary payments.
  • Role-based permissions — control exactly what each staff member can see and do.
  • Checklists & notice board — opening/closing routines plus mandatory announcements to all staff.

Loyalty, referrals & promotions

Your best marketers are guests who already love staying with you. Reward them, equip them with a code to share, and keep the calendar full with seasonal offers.

  • Earn on every stay — points accrue automatically at checkout; earn on restaurant and bar orders too.
  • Redeem at checkout — points convert to discounts on folio settlement or POS payment, at a rate you configure.
  • Guest referral codes — each guest gets a personal code; friends receive a room discount, referrers earn points on check-in.
  • Referral rules you control — discount %, point rewards, minimum nights, caps and first-stay-only options.
  • Stay deals & coupons — stay-X-pay-Y offers, percentage or fixed seasonal discounts, coupon codes with validity dates, max uses and minimum stays.
Guest wallet · CRMGold guest
Redeem at checkout

Website, online booking & guest CRM

Your public face and your memory: a professional site with live availability and booking, feeding a guest database that remembers every stay, order and preference.

  • Public booking engine — live room availability, multi-room booking and rate sync.
  • Hotel website — hero images, gallery, packages and contact form, managed from your admin with a publish toggle.
  • SEO-ready — meta tags and sitemap to get found on search.
  • Enquiry capture — website enquiries flow directly into your sales pipeline.
  • Guest database — contact details, stay and order history, loyalty and referral wallet, preferences and marketing notes.
  • SMS & QR — booking confirmations and offer messaging; QR codes for table ordering and room-service menus.
Booking engine · availabilityLive rates
Book 2 rooms

Platform & security

The foundation everything above runs on: cloud access from any device, your hotel isolated from every other, and controls that keep owners in charge.

  • Cloud SaaS — access from desktop, tablet or mobile browser; secure hosting with regular backups.
  • Private subdomain & database per hotel — your data is never pooled with other properties.
  • AD / BS dates — display English or Nepali calendar dates throughout.
  • Complete audit trail — every action logged with who changed what and when.
  • Modular activation — enable only the modules your property needs, per business profile.
  • Regular updates — new features and improvements arrive as part of the service.
https://yourhotel.ehotelnepal.com

See these modules on your own data

A live demo takes about 30 minutes: your room types, your menu style, your billing flow — on a demo property.